Privacy Policy

1. Information We Collect

(1) Automatically collected information:

• Log data: browser type, operating system, language, visited pages, referrer URL, access time

• IP address and approximate location (country/city level)

• Device information: device type, screen resolution

(2) Cookies and similar technologies: session management, preference storage (e.g., dark mode), analytics (Google Analytics)

(3) Information you provide: name, email, and content submitted through contact forms or feedback

2. How We Use Information

• Service operation: providing content, localized experiences

• Service improvement: usage analytics, error detection and fixes

• User support: responding to inquiries

• Legal compliance: fulfilling legal obligations, preventing abuse

3. Retention Period

We retain personal data only as long as necessary for stated purposes.

• Log data: up to 12 months, then deleted or anonymized

• Inquiry records: retained for 3 years after resolution (legal compliance)

• Longer retention may apply where required by law

4. Third-Party Sharing

We do not sell your personal data. We may share limited data only when:

• You have given prior consent

• Required by law or legal process

5. Service Providers

We use the following service providers to operate the Service:

• Cloud hosting: Amazon Web Services (AWS) - server infrastructure

• Analytics: Google Analytics - anonymized usage statistics

Providers are contractually obligated to protect data and use it only for specified purposes.

6. International Data Transfers

Your data may be transferred to and processed in the United States.

• Data transferred: log data, IP address, device information

• Purpose: service provision and analytics

• Safeguards: encrypted transmission, access controls, and security measures

For EU users: transfers are conducted in compliance with applicable GDPR requirements.

7. Your Rights

You have the right to:

• Access your personal data

• Request correction or deletion

• Restrict or object to processing

• Withdraw consent

• Data portability (where applicable)

To exercise these rights, email 4wl.apps+privacy@gmail.com. We will respond within 30 days.

For California residents: You have additional rights under CCPA/CPRA, including the right to know, delete, and opt-out of sale (we do not sell data).

For EU residents: You have rights under GDPR, including the right to lodge a complaint with a supervisory authority.

8. Cookie Choices

We use cookies to improve your experience:

• Essential cookies: session, language preferences (required for basic functionality)

• Analytics cookies: Google Analytics for anonymized statistics (optional)

You can manage cookie preferences in your browser settings or via the cookie banner on our site.

9. Children's Privacy

We do not knowingly collect personal data from children under 13 (US) or under 14 (South Korea).

If we learn that we have collected data from a child below the applicable age, we will promptly delete it.

Parents or guardians may request access, correction, or deletion of their child's data.

10. Data Security

We implement reasonable technical and organizational measures to protect your data:

• Encryption of data in transit and at rest

• Access controls and authentication

• Regular security assessments

However, no method of transmission or storage is 100% secure.

11. Privacy Contact

• Contact: Privacy Team

• Email: 4wl.apps+privacy@gmail.com

For privacy inquiries, complaints, or data requests, we aim to respond within 30 days.

12. Legal Basis for Processing (EU/GDPR)

For users in the European Economic Area, we process data based on:

• Legitimate interests: service operation, analytics, security

• Consent: where explicitly obtained (e.g., marketing communications)

• Legal obligation: compliance with applicable laws

You may withdraw consent at any time without affecting prior processing.

13. Policy Changes

We may update this policy to reflect changes in law or our practices.

Material changes will be announced on the Service or via email.